Frequently Asked Questions

Find answers to commonly asked questions about scheduling appointments, primary care, urgent care, and more in our comprehensive FAQ section. Browse through the following list to gain valuable insights and information about our services, policies, and procedures.

1. How can I schedule an appointment with AllCare?

You can schedule an appointment with AllCare by visiting our website and using our online appointment scheduler. You can schedule an appointment at your closest AllCare location with a specific provider, or by selecting the first available appointment.

2. How far in advance can I schedule an appointment with AllCare?

You can typically schedule an appointment with AllCare several months in advance, depending on the availability of our providers.

3. What should I do if I need to reschedule or cancel my appointment?

If you need to reschedule or cancel your appointment, please contact the location you scheduled at as soon as possible to make the necessary changes.

4. How long does a typical primary care appointment last?

A typical primary care appointment at AllCare lasts approximately 30 minutes to 1 hour, depending on the nature of your visit and the services needed.

5. What should I bring with me to my primary care appointment?

Please bring your photo ID, insurance information, and any relevant medical records or documentation to your primary care appointment.

6. Can I request a specific primary care physician when scheduling an appointment?

Yes, you can request a specific primary care physician when scheduling your appointment. We will do our best to accommodate your request based on availability.

7. Are there any specific requirements for scheduling an immediate care visit?

There are no specific requirements for scheduling an urgent care visit at AllCare. You can simply walk in or use our online appointment scheduler to secure a same-day appointment.

8. Can I walk in for immediate care without an appointment?

Yes, AllCare welcomes walk-in patients for urgent care. While appointments are not required, they can help reduce your waiting time.

9. What types of illnesses and injuries can be treated at AllCare's immediate care centers?

AllCare’s immediate care centers are equipped to handle a wide range of non-life-threatening illnesses, minor injuries, infections, and common medical conditions. This includes flu symptoms, minor cuts and burns, sprains, colds, and more.

10. How long can I expect to wait at an immediate care center before being seen by a healthcare provider?

Wait times at AllCare’s immediate care centers may vary depending on the number of patients being treated. However, we strive to minimize waiting times and ensure that you receive timely care.

11. Can I schedule a telehealth appointment for primary care or immediate care services?

Yes, AllCare offers telehealth appointments for primary care and certain urgent care services. This convenient option allows you to consult with a healthcare provider remotely from the comfort of your own home.

12. Does AllCare accept insurance?

Yes, AllCare accepts a wide range of insurance plans. Please contact our office or check our website for a list of accepted insurance providers.

13. Can I request a specific primary care physician for ongoing care?

Yes, you can request a specific primary care physician for ongoing care. Building a trusted relationship with your provider is important, and we strive to accommodate your preferences.

14. Are there self-pay rates available for those without insurance?

Yes, AllCare offers self-pay rates for patients without insurance. Our self-pay options provide accessible primary and urgent care services for those who may not have insurance coverage. Please contact our office for more information about our self-pay rates and payment options.

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